Shipping Policy

FREE SHIPPING WORLDWIDE ON ORDERS US $100+

All orders over the US $100 ship free worldwide. Free shipping here does not include any other charges that may be incurred by customs.

We do not offer free returns. Please see our Return Policy for information regarding returns. 

    ** Please note that it will change to the US $130 during the promotion period

 

Shipping cost on orders under the US $100

The shipping cost does not include any costs that may be incurred by customs. Please read and accept the Taxes & Customs Policy and shipping cost below and place your order.

     US - US $16 Flat rate shipping cost.

     Canada / Australia / New Zealand - US $19.99 Flat rate shipping cost

     Europe / UK - US $22-$35 Flat Rate to select Destination Countries

     Middle East - US $30-$35 Flat Rate to select Destination Countries

     The rest of the countries  - $22-$45 Flat Rate to select Destination Countries

    ** For detailed shipping costs for each country, please see ‘Shipping Rates by Country’.

  

* IMPORTANT: Taxes & Customs

Import duties and fees, taxes, and any other charges and fees are the responsibility of the customer. We do not cover the cost of customs, duties, and taxes that are regulated and issued by your government. Unfortunately, these fees are beyond our control and will not be calculated at checkout. We recommend contacting your local customs office for information regarding these costs.

  ** If the package is returned due to unpaid taxes & duties, the round trip shipping fee will be deducted from the refund.

  ** Rachel Styles is not responsible for any situation occurring during customs clearance. 

 

Do you have shipping restrictions?

We do ship to most countries in the world, any country that DHL/FedEx operates, we can reach. However, at this time we are unable to ship orders to P.O. boxes, APO, and FPO areas. We will be asking for alternative addresses for these orders. 

Countries Not Served

  • ASCENSION
  • BOVET ISLAND
  • BRITISH INDIAN OCEAN TERRITORY
  • FRENCH SOUTHERN TERRITORIES
  • HEARD & MCDONALD ISLANDS
  • PITCAIRN
  • SAINT PIERRE & MIQUELON
  • TAJIKISTAN
  • TRISTAN DA CUNHA
  • US MINOR OUTLYING ISLANDS (BAKER IS, HOWLAND IS, JARVIS IS, JOHNSTON ATOLL, KINGMAN REEF, MIDWAY ATOLL, PALMYRA ATOLL, WAKE IS)
  • WESTERN SAHARA

 

I need my order tomorrow! Is there an expedited option?

We only offer one form of shipping that is already quite fast. Unfortunately, we do not offer next-day or two-day shipping.

Normally, from the moment a shipment is dispatched, delivery will be made within an average of 3 - 5 business days. (shipping time estimations do not include any time possibly spent in customs)

All orders above USD 100 enjoy free shipping all over the world. Kindly note that shipping here refers to the shipping cost and not any other charges that may be incurred by customs.

 

Shipping Date

During the promotion period, dispatch times on orders may be delayed.

Delivery times may be delayed due to the global disruption of COVID-19, But we will send you an email if delivery is delayed. Please keep an eye on your mailbox.

 

Delivery Issues (ex. stolen package)

Due to the COVID-19 pandemic, courier company offers a non-face-to-face delivery service. Please make sure the shipping address is safe for the signature released delivery.

Unfortunately, Rachel Styles is not able to offer any compensation if a parcel has not been received after the courier company has delivered it to your correct address. It is the responsibility of the customer to track their package and monitor its status. If delivery was made without a signature in your favor, we cannot guarantee the loss or damage.

Orders that are not received by the recipient and therefore sent back will be deducted a shipping fee.

Once an order ships and is in transit, it is not possible to cancel the order.